With so many ongoing challenges impacting the energy market, organisations need to think ahead and plan around everything from potential price hikes, regulatory changes, and market volatility.

This means the role of an energy consultant isn’t just about securing a good deal – it’s about strategic guidance, transparency, and making sure organisations aren’t caught off guard by even some of the basics, like hidden fees or unclear contract terms.

Yet, despite their growing importance, many organsations remain unsure about how their energy consultant operates or how they add value. In fact, according to research from Cornwall Insights, nearly half (42%) of UK businesses don’t know how much they’re charged by their consultant. It’s time to change that.

So, if you’re working with an energy consultant (or thinking about it), here are five key questions you should be asking to ensure you’re getting the best deal, the right strategy, and complete transparency.

  1. Which suppliers do you work with?

A good energy consultant will have relationships with multiple suppliers, giving you a wider range of energy procurement options. But not all consultants work the same way. Some may have exclusive partnerships with a limited number of suppliers, which could influence the recommendations they provide.

Ask your consultant: How many suppliers do you work with? Do you have special rates with any of them?

A reputable energy consultant should be open about their supplier network. A well-balanced portfolio typically includes at least seven or eight suppliers, ensuring that the advice you receive is based on the best market options rather than a limited selection.

  1. How do you get paid?

One of the biggest concerns people have is around hidden commission fees. The same research study revealed that over a third of organisations believe their energy consultant provides a free service – when, in reality, costs are often baked into contracts in ways that aren’t always transparent.

Ask your consultant: Do I pay you directly, or do you get a commission from suppliers? What exactly is included in that fee?

A good energy consultant will openly share their fee structure. Some consultants charge a commission per kWh, and while a reasonable cap is below 1p per kWh, some charge as much as 5p per kWh – leading to significantly higher costs. For example, on a 200,000 kWh contract, a commission of 5p per kWh would add up to £37,500 per year. A consultant with a transparent and fair pricing model would keep fees below 1p per kWh, making a considerable difference to what you pay, and the impact on your bottom line.

  1. What is your recommended strategy for my organisation?

Energy procurement isn’t one-size-fits-all. The right strategy depends on your organisation’s energy consumption patterns, risk appetite, and sustainability goals. Whether it’s a fixed, basket, or flexible contract, your consultant should help you navigate the options to find the best fit.

Ask your consultant: What type of energy procurement plan do you recommend, and why?

A knowledgeable consultant will assess your current and future energy needs to build a tailored strategy. Fixed price contracts offer budget certainty, while basket contracts help organisations leverage collective buying power for better rates. Flexible procurement strategies allow you to capitalise on market fluctuations to achieve cost savings. Your consultant should be able to explain why a specific approach is the best fit for your specific objectives.

  1. How do you ensure my organisation gets the best price?

It’s not just about securing a low unit rate. Contract terms, payment structures, and volume tolerances all impact the overall value of your deal. Your energy consultant should have a clear negotiation strategy, working with suppliers to secure favourable terms for your organisation.

Ask your consultant: Beyond just the unit price, how do you negotiate to get the best overall deal?

A good consultant will consider the full picture, not just the headline price. They should be able to explain how they optimise contract terms to deliver cost-effective, flexible, and risk-managed energy solutions.

  1. Can you provide me with references?

Trust is key. One of the best ways to verify an energy consultant’s credibility is by speaking to others they’ve worked with before.

Ask your consultant: Can you provide references that I can speak to?

A reputable consultant should have no problem putting you in touch with current or past clients who can share their experiences. A written case study is useful, but nothing beats a direct conversation to understand how they operate in practice.

 Choosing an energy consultant is about more than just finding someone who can get you a cheaper tariff. It’s about working with a partner who is transparent, strategic, and aligned with your commercial goals. By asking these five questions, you’ll gain the clarity needed to ensure you’re working with the right consultant – one that prioritises your organisation, not just their commission.

With energy prices fluctuating and the market becoming increasingly complex, now is the time to take control. Make sure your consultant is providing the service, transparency, and expertise you deserve.

By Luke Booth, Director – Key Accounts