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Terms & conditions

Terms and Conditions of Website Use and Disclaimers

Please read these terms and conditions (“Conditions”) carefully before using our Website. These Conditions apply to the entire contents of this Website under the domain name www.equityenergies.com (“Website”) and to any correspondence by email between us and you. By accessing or using our Website, you agree to be bound by the provisions set out below. If you do not agree to be bound in this way, do not continue to access or use our Website.

This notice is issued by eEnergy Management Limited trading as Equity Energies (“the Company”).

Introduction

This Website belongs to the Company and the Company controls the Website from the UK. The Company makes no representation that any products and/or services referred to in this Website are appropriate for use, or available in other locations. The information and other materials contained in this Website may not satisfy the laws of any other country and if you choose to access this Website from locations other than the UK you are responsible for any compliance with local laws if and to the extent local laws are applicable. The telephone numbers provided only apply to telephone calls made from within the UK. The use of this Website is subject to you accepting the following Conditions.

Unless otherwise specified, the products and services described in this Website are available only to UK residents (excluding the Channel Islands and Isle of Man). Applications for the supply of products and services from non-UK residents will, unless otherwise stated or agreed, not be accepted.

We may modify these Conditions at any time without notice. Any such modifications are effective immediately from the time they are included on our Website. You agree to review these Conditions regularly to ensure you become aware of any modifications to them. You also agree to accept any modifications whether or not you have reviewed them. Certain provisions of these Conditions may be superseded by notices or conditions located on other pages on this Website.

We recommend that you print off and retain for your records a copy of these Conditions from time to time and a copy of any terms and conditions relating to any product and/or service that you apply for or order online, together with any related application form completed and submitted. Any amendment to the terms and conditions by you must be agreed in writing by us.

Applications for Products and Services

Prices and details of products and services (and any offers) posted on this Website are subject to change without notice. All products and/or services offered on this Website are subject to availability and we give no guarantee in this regard. The provision of details of products and services on this Website are not, and should not be constructed as, an offer to sell or buy such products or services by the Company or any relevant or associated company. The Company or any other company advertising products and/or services may accept or reject your offer to buy products and/or services at its sole discretion.

Intellectual Property

The contents and all copyright and other intellectual property rights in materials which appear on this Website including the design, text, graphics and the selection and arrangement of them and all software compilations, coding, underlying source code, software, and all other material are owned by the Company unless otherwise acknowledged.

Infringement of our copyright or any other intellectual property rights in this Website or the materials associated with this Website may lead to criminal and/or civil sanctions.

Permission is granted to you to electronically copy and to print hard copy portions of this Website for the sole purpose of using this Website as a research and information resource provided you agree not to change and/or delete any content, web design and/or layout contained in that material. Any other use of materials on this Website, including modification, distribution or republication, is strictly prohibited.

Any images, logos and/or names on this Website which identify the Company or any third parties and their products and/or services are proprietary marks of either the Company or the relevant third party.

No part of this Website may be reproduced or stored on any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

Any rights not expressly granted in these terms are reserved.

Access to the Website

The Company reserves the right to revise these Conditions, information, materials and notices on this Website from time to time or to temporarily or permanently discontinue this Website or any part of it from time to time without notice.

Whilst the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.

Visitor Content And Conduct

The Company grants you a limited licence to access and make personal use of this Website, but not to download or modify it, or any part of it. This licence does not include any resale or commercial use of this Website or its contents; any collection and use of any products listings, descriptions or prices; any derivative use of this Website or its contents, or any use of data mining, robots, or similar data gathering and extraction tools.

This Website or any part of this Website may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose.

Personal information provided by you to the Website will be used in accordance with our Privacy Policy.

You are prohibited from posting or transmitting to or from this Website any material:

  • that is threatening, defamatory, harmful, obscene, indecent, harassing, seditious, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, vulgar, obscene, inflammatory, blasphemous, in breach of any intellectual property rights, in breach of confidence, in breach of privacy, or which may cause annoyance or inconvenience;
  • for which you have not obtained all necessary licences or approvals;
  • which is unsolicited or unauthorised advertising or is a form of promotional material;
  • which constitutes or encourages conduct which would be considered a criminal offence, fraudulent, give rise to civil liability, or otherwise be contrary to the law of, or infringe the rights of any third party, in the UK or any other country in the world;
  • which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”; or
  • any other material that is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse this Website nor use this Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way (including, but without limitation, by hacking).

The Company will fully co-operate with any law enforcement authorities or court orders requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of any of the above paragraphs.

You understand that you, and not the Company, are responsible for all electronic communications and content sent from your computer to the Company and you must use the Website for lawful purposes only.

Links to other Websites

Certain (hypertext) links may lead you to websites that are not under the control of the Company. When you activate any of these links, you will leave this Website and the Company has no control over and will not accept any responsibility or liability in respect of the content and/or management of any such linked website.

By allowing links with third party websites, we are not endorsing that third party’s products and/or services or their website. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

We do not guarantee that the links to a third party web site from our Website will function correctly.

You may not create any link to our Website without our prior written consent.

Disclaimer

Whilst the Company has taken care in the preparation of the contents of this Website, this Website and the information, names, images, pictures, logos, icons regarding and/or relating to the Company, or the products and/or services of the same (or to any third party products and/or services) are provided on an “as is” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non infringement, compatibility, security, and accuracy. To the extent permitted by law, all such terms and warranties are excluded.

Neither the Company, its directors, employees or other representatives shall be liable (whether in contract or tort (including negligence) or breach of statutory duty or otherwise) for any damages and/or losses sustained and arising out of or in connection with use or inability to use this Website by you including, without limitation, any direct, indirect, or consequential losses, loss or profit, loss of and/or corruption of data, loss of business and/or business interruption, loss of or damage to property and/or claims of third parties.

The Company does not represent that the information contained in this Website is accurate, up to date, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the Website or for any reliance placed by any person on the information.

The Company does not warrant that the functions or materials accessible from or contained in this Website will be uninterrupted or error free, that defects will be corrected or that this Website or the server that makes it available are virus or bug free.

Nothing in these Conditions shall exclude the Company’s liability for death or personal injury resulting from its negligence, fraud, misrepresentation as to a fundamental matter, or any liability that cannot be excluded or limited under applicable law.

Viruses and similar destructive programs are an inherent risk of communication via the Internet. We will use our reasonable endeavours to prevent contamination of any material sent to you with any virus or similar destructive code. We do not, to the maximum extent permitted by law, accept any liability for any virus or similar destructive code which computer equipment and/or software used by you may suffer as a result of your accessing our Website and/or any other communication via the Internet between you and us. It is your responsibility to scan what you choose to download from our Website to ensure that it is free of such items as viruses, worms, trojan horses and other similar destructive codes.

Any email sent to or from us via this Website and any attachments will not be encrypted. They may therefore be liable to be compromised. This is an inherent risk in relation to e-mail. We do not, to the extent permitted by law, accept any liability (whether in contract, negligence or otherwise) for any external compromise of security and/or confidentiality in relation to transmissions sent by email.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of any order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Monitoring Of Phone Calls/Emails

Telephone calls using the telephone numbers provided on this Website and email correspondence with the Company at the email addresses accessible through, or discernible from, this Website may be recorded or monitored for quality standards and/or training purposes. By using such communication methods you are consenting to the recording or monitoring of the same.

Jurisdiction and Law

These Conditions and any terms and conditions relating to products and/or services described in this Website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

General

If any of these Conditions should be determined to be illegal, invalid or otherwise unenforceable then to the extent of such illegality, invalidity or unenforceability, such term or condition shall be modified and/or deleted from the rest of the Conditions.

These Conditions together with our Privacy Policy are the entire agreement between the Company and you relating to the subject matter herein.

These Conditions may be modified only by the Company posting changes to these Conditions, or to this Website, or by written agreement of both parties. Each time you access this Website, you will be deemed to have accepted any such changes.

The Company may assign its rights and obligations under these Conditions and these Conditions will inure to the benefit of our successors, assignees and licensees.

The failure of either party to insist upon or enforce the performance of the other party in respect to any provision of these Conditions, or to exercise any right under these Conditions will not be construed as a waiver of such rights.

Unless specifically provided in these Conditions, no third party shall have any right hereunder.

This Website is operated by eEnergy Management Limited, trading as Equity Energies (a company incorporated in England Company Registration Number 10064022) and its registered office is at:

81 Rayns Way

Syston

Leicester

Leicestershire

LE7 1PF

eEnergy Management Limited trading as Equity Energies is registered for VAT purposes (VAT registration number 243371227)

(This policy was last updated in May 2024)